Summary:

The purpose of this 2-day classroom training is to provide students with the knowledge and skills necessary to find effective solutions to event-type problems every time. You will learn effective problem analysis skills using the Apollo Root Cause Analysis™ (ARCA™) method and RC Simplified™ software. Includes a full license for RC Simplified™ software and a 30-day trial version of RealityCharting®.

Audience:

This course is ideal for anyone who wants to learn basic problem-solving skills and utilize simple software to analyze most daily problems and wants classroom style learning. This class uses the same training material as Option 4 and you will learn how to use the RealityCharting® software, but it is not provided with the course. Instead, it is substituted with a standalone version of RC Simplified™. RealityCharting® software can be purchased at a reduced price within 6 months following the class if you find the need at a later date.

Course Outline:

1. Introduction to different problem-solving methods and why most fail.
2. Defining the problem and how the ARCA™ process uses this step to build consensus.
3. Learn the principles of causation so you know the structure of reality.
4. Use RC Simplified™ software to create a simple Realitychart of an event.
5. Learn what constitutes effective solutions and how to be creative.
6. Discussion on how to ensure your solutions are implemented and evaluated for effectiveness.

Learning Style:

Instructor lead classroom interaction with 15-20 minutes of lecture for every hour of class time and remaining time working discovery-based exercises. Second day is focused on working facilitation exercises and learning how to take your skills to the next level.